What do we do?

We staff your website with

Dedicated, Live Chat Agents 24/7

For as little as $3 per session

YourChatTeam Live Chat Agents
Confused Customer
Why Real Time Chat?​

Because it works. Live chat can increase close rates by up to 70% and website revenue by up to 20% – all from existing traffic. In today’s competitive online world, idly receiving web traffic is not enough.


Businesses spend time and money driving traffic to their websites,  yet close rates on e-commerce sites remain under 5%. This means 95% of visitors aren’t converting. If you don’t have live chat agents staffing your website, you are losing business to your competitors who do.

We know staffing live chat on your website can be expensive and difficult to do on your own. 


More and more companies are adding live chat to their website, but many find it difficult to invest in the staffing, infrastructure and expertise needed to get the best out of live chat.


That’s where YourChatTeam comes in. We provide proactive, managed live chat- our chat team becomes yours! Give us a try and watch us bring life to your live chat.

YourChatTeam Live Chat Agents Talking

How Does 24/7 Live Chat Increase Your Revenue?

Whether you need Sales, Customer Service or Lead Generation

full time 24/7 or part time staffing, live chat agents can help.

What do we offer?

We Support All Chat Software

YourChatTeam Live Chat Platforms

Full Service Outsourcing

YourChatTeam was created to provide Live Chat solutions that go beyond simple staffing and bring life to websites. We provide highly trained Live Chat Agents who combine advanced analytics with Live Chat to proactively engage with website visitors in real time, answering questions and driving sales.

We also provide business process outsourcing services via our parent company, Concert8. Concert8 provides a full range of outsourcing services including multi-platform customer service, back office support, sales and support over voice, email, live chat, and social media.

For more information visit:

YourChatTeam Vancouver Office

We are proudly Canadian with our headquarters in Vancouver, British Columbia, and with our state-of-the-art Operations Center based in Makati City, Philippines.

We bring our customers a unique model that offers the highest quality service, an international reach and a highly competitive cost structure.

YourChatTeam Manila Office

Want to Learn More?

Interested in live chat? Fill out the form below and one of our specialists will get in touch with you.